If you're having problems with one of our products first check if your question has been answered below. If it hasn't then head over to our contact page.
You can purchase the upgrade in the shop. The upgrade costs £10.00 / €12.50 / $15.99.
Unfortunately kits from V1.x will no longer be compatible with V2 due to substantial changes in the DSP architecture.
Absolutely! We do understand your concern but there will be an update! (Answered 02 April 2016)
Your serial number was emailed to you shortly after making a purchase. If you are unable to locate the confirmation email (subject line = "DrumSpillage Order Complete") then please contact support via email (see contact page).
Two, provided that you own both machines. Multi User licenses are available, please contact sales for more info (see contact page).
Yes, we offer 25% discount for students in full time education and teachers/lecturers. Please contact sales for more info (see contact page). Educational discounts are generally un-available during promotion periods.
Yes, for example, if you buy a version 1.x product all updates up to (but not including) version 2.x will be free.
Yes, simply email us (see contact page) with the new owner's details and we'll transfer the license in full for free. The license will not be downgraded to an NFR license.
MiniSpillage2 has been replaced by Elecktroid. All MiniSpillage2 licenses will be converted to Elecktroid licenses upon release.
Our plugins are AudioUnit plugin instruments and as such require an AudioUnit plugin host program to run. Some example hosts are: Apple Logic Pro/Express, Ableton Live, MOTU Digital Performer, Five12 Numerology, PreSonus Studio One, Renoise, Plogue Bidule, Sagan Metro, Cockos Reaper, MuLab, Garage Band etc.
You need to make sure that AudioUnit support is turned on in Live's preferences panel.
MiniSpillage is an AudioUnit instrument plugin so you need to launch it as an instrument. Try this tutorial.
Yes, our plugins are fully 64-bit compatible but require a 64-bit enabled host, for example, Logic Pro 9.1 or PreSonus Studio One.
No, AudioSpillage plugins calculate their audio DSP at 64-bit resolution even in a host running in 32 bit mode.